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Technical Support
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reliable, quality products and exceptional pre- and post-sale service and support, giving
you the best value for your investment. To reinforce these efforts, and deliver a level of
service you expect, we offer the following:
When you call Dukane Ultrasonics, you may speak to any member of our management, engineering, sales, marketing, or service staff (subject to their availability), whether located at the headquarters, the Regional Technical Centers, or any other location around the world.
Should you experience a problem with an application or a Dukane Ultrasonics product, in or out of warranty, one of our field representatives will respond. All territorial representatives and regional service technicians have major ultrasonic components to give you quick service, demonstration, and even application feasibility testing and determination. Note: Local support options differ in various parts of the world. Contact your local Dukane representative or Dukane's world headquarters for the service available in your area.
When application or equipment problems cannot be readily identified and subsequent service or loaner equipment (subject to availability) would not be beneficial, we'll send a factory representative to your facility to solve the problem. Note: Factory support options differ in various parts of the world. Contact your local Dukane representative or Dukane's world headquarters for the service available in your area.
Technical Tips are published in every issue of our WAVES newsletter and provide readers with handy suggestions and/or procedures that may improve an application assembly or equipment operation. See the Literature section for more information about WAVES. Contact us for a free subscription.
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Dukane Corporation l
2900 Dukane Drive l St. Charles, IL
60174 l (630) 797-4900
Copyright 2001 Dukane Corporation. All rights reserved.
Revised 03/30/2007